I am helping my parents with a long distance leasing, and this is a first for us. Mark and Terri were recommended to us by the realtor, and I am so grateful he did! They are thorough and professional, and really helped us newbies understand how to make the situation successful.
We had some updates to make to the condo, a mysterious smell, then a mysterious leak. They never gave up not only solving the mystery, but finding a solution that would keep the condo marketable, and work for our budget. They really went above and beyond in solving the leak mystery, even when professionals brought in by the condo property mgmt. company gave us an unsatisfactory response.
They made this long distance investment feasible – sending us photos and detailed explanations of everything. In a relatively short time, they completely won our trust and respect. I would recommend them to anyone.